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Mars 5 Ultra with Mercury Plus V3.0 Bundle

Shipping calculated at checkout.
$518.00 USD $723.00 USD


  • Tilt Release Innovation, Blazing Fast
  • Stunning 9K, True-to-Life
  • Smart Mechanical Sensor, Print Worry-Free
  • Live Camera Monitoring Keeps You in Full Control
  • Real-Time Monitoring & Time-Lapse Recording
  • Wi-Fi Cluster Printing, Redefining Efficiency
Ship From: China
Product information

Where We Ship

Orders placed on ELEGOO Global (global.elegoo.com) can be shipped to: Brazil, Mexico, China Hong Kong, China Macao, China Taiwan, Singapore, Philippines, Thailand, Indonesia, Malaysia, South Korea

Shipping Route
Shipping From
In-Stock Delivery Time
Brazil
Brazil warehouse
5–15 business days
 Mexico
Mexico warehouse
1–8 business days
China (Hong Kong, Macao, Taiwan), Singapore, Philippines, Thailand, Indonesia, Malaysia, South Korea
China warehouse
5–17 business days
  • Once the package has been dispatched, please promptly monitor its status. If you encounter any of the following situations, please contact us immediately to prevent exceeding the logistics channel's tracing period: the package status remains unchanged for over 7 days, or if the package has been signed for but not received by you.
  • Upon receiving the goods, please ensure that the order is complete and undamaged. For any logistics inquiries, feel free to reach out to us without delay at info@elegoo.com. We will coordinate with the logistics company to verify the situation and assist you in filing a claim if necessary.

Shipping Restrictions

  • Please note that we are unable to ship to P.O. Boxes and APO/FPO addresses.
  • You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

 

Shipping Fees

Shipping Area Shipping Fee
All Products
Brazil Purchases under $100: $15 shipping fee 

Purchases over $100: Free shipping
Mexico Purchases under $50: $15 shipping fee 

Purchases over $50: Free shipping
China (Hong Kong, Macao, Taiwan), Singapore, Philippines, Thailand, Indonesia, Malaysia, South Korea Shipping fees will be collected on the checkout page.


Ownership, Terms, and Risk

1. Please ensure your address details are correct as once the parcel is on its way we cannot re-direct it. It is your responsibility to check and verify. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss.
Note: Please do not enter any PO Box address, otherwise your package can't be dispatched by any express.

2. For orders shipped to Brazil, South Korea, and Indonesia, the recipient must provide a valid number for customs clearance purposes:

  • Brazil: CPF (Individual Tax ID) / CNPJ (Business Tax ID)

  • South Korea: PCCC (Personal Customs Clearance Code)

  • Indonesia: NPWP (Tax ID) / NIK (National ID Number)

If customs clearance fails or the package is detained due to a missing, incorrect, or inaccurate tax ID, you shall bear all related liabilities and costs.

3. Typically, orders (excluding Pre-Orders) are sent to the warehouse 8 hours after placement. Orders sent to the warehouse are usually non-cancelable and unmodifiable. If you need to make changes, we'll attempt to arrange with the warehouse, but success is not guaranteed. Any costs arising from incorrect addresses or order cancellations are governed by our return and refund policies, for which you are responsible for payment.

4. Please ensure that you provide accurate information when placing your order and keep your phone line open. If a product is returned for the following reasons, we reserve the right to request payment for the return shipping and an additional re-delivery cost before we can resend the item to you:
A. If your package delivery fails because you did not contact the delivery company within 5 days of the delivery attempt.
B. If the delivery was unsuccessful due to an incorrect address.

Important Notice for International Orders Shipped from China Warehouse

All prices shown on this website are exclusive of VAT and other taxes.
When you order products for shipment to destinations outside of China Hong Kong and China Macao, your order may be subject to Import Charges, which can include customs duties, import taxes, and handling fees imposed by the customs authority or the courier in your destination country.
Such Import Charges are not included in the product price or shipping cost and must be paid by the recipient upon or prior to delivery. Please check with your local customs office for more information about applicable duties and taxes before placing your order.

 

FAQ

Q: If l order more than one product, will they be delivered at the same time?
A: Whenever posible, we ship products together. However, depending on product availability or shipping methods, items may arrive separately. A notification will be
emailed for each shipment.

Warranty Periods

Types Models Parts List Note Warranty Period
3D Printing Machines & Parts All Brand New Machines & Parts Parts NOT listed below. / 12 months
FDM Printers & related Accessory Kits
Neptune 4/4 Pro/4 Plus/4 Max

Centauri Series
PEI Platform Plate/PEI Platform Kit/PEI Magnetic Platform Kit/Build Plate/Nozzle(kit)/PTFE tube/Heater/Thermoister/Hot end/Packaging/User Manual/Tools Consumables parts with no warranty or limited warranty. “Consumables” are defined herein as disposable items, parts, or components of the product which are inherently subject to deterioration and wear out during the normal operation of the product.

These parts have no warranty.
No warranty
Extruder/Extruder Kit/Printhead Kit These parts have a limited warranty. Man-made damage is not included. 6 Months
Resin printers & related Accessory Kits
Mars 5/Mars 5 Ultra;

Saurn 4 Ultra/Saturn 4 Ultra 16K
Release Film/Acrylic Cover/Packaging/User Manual/Tools/Resin Cartridge  These parts have no warranty. No warranty
LCD Screen LCD screen has a limited warranty. And resin leakage, scratch-resistant film damage, man-made damage, and collision damage are not included in the warranty. 3 Months
Resin Tank/Build Plate These parts have a limited warranty. And damage caused by scratches, drops, bumps or other man-made damage is not covered by the warranty. 6 Months
Canvas
Motherboard of CANVAS Feeder Module/4-Pin Cable/Five-Way Module/Spool Holder (excluding support claws)/Feeder Motor/Communication Board (stored in accessory box)/Gearbox or Cutter Assembly/Fan/Housing or Structual Unit of CANVAS Feeder Module 
Note: Damage caused by human error is not covered by warranty.
/ 12 Months
PTFE Tube/Wiper Unit/Accessories/Package/User Manual/Support Claws / No warranty
Post-Processing & Related Accessory Kits
Mercury Plus V3.0
Washing Bucket/Curing Turntable/Acrylic Cover/Packaging/User ManualTools These parts have no warranty. No warranty
Other 3D Accessory Kits
Filaments/Resin
/ These parts have no warranty. No warranty

1. Consumable Parts

Consumable parts are either excluded from warranty coverage or covered under a limited warranty period. For the purpose of this policy, "consumables" are defined as disposable items, components, or parts of the Product that are inherently designed to deteriorate or wear out during normal use of the Product.

While these items may not be covered by the standard warranty or may have a limited warranty period as specified in the table above, we will gladly replace any consumable that fails due to a manufacturing defect, provided the printer itself is still under warranty. ELEGOO reserves the exclusive right to determine eligibility for replacement, and such decisions shall be final.

2. Accessories or Parts Purchased Separately
Accessories or parts purchased separately enjoy the same quality assurance policy as the complete machine.

3. Warranty Periods
All periods stated on this page are calculated from the date the original order was received. 

4. Warranty Forfeiture
This warranty does not cover the following cases:
A. Products not purchased from ELEGOO or authorized ELEGOO distributors with a valid receipt or invoice.
B. Products that are lost or stolen.
C. Products whose warranty period has expired.
D. Free products or products that have been refunded.
E. Products repaired by a third party or modified by an individual.
F. Damage caused by external factors or misuse of products (including but not limited to resin leakage, falls, improper operation), normal discoloration, wear and tear, or other non-quality-related issues.
G. LCD screens that can not provide an identifiable SN code.
 
5. Warranty in Other Regions
For consumers protected by local consumer laws in their country of purchase, ELEGOO's Limited Warranty benefits are provided in addition to all rights and remedies under such laws, including but not limited to those described above. If local regulations specify a warranty period longer than our stated policy, the longer period will apply, and we will fully comply with local requirements to support our customers.

Return & Refund Policy

We are committed to ensuring your satisfaction with every purchase. If you wish to return a product for a refund, please refer to the applicable scenarios below.

1. Before Your Order Ships
You may cancel your order at any time before it is shipped and receive a full refund.

2. While Your Order Is in Transit
If your order has already been shipped and a carrier interception request is unsuccessful, or if you refuse delivery of the package, you must wait until the package is returned to an ELEGOO-designated warehouse and inspected. Once the return has been verified, we will process your refund. In such cases, you will be responsible for both the original outbound shipping cost and the return shipping cost incurred as a result of refusing the package. In addition, if the carrier imposes any extra charges on ELEGOO due to the refused delivery, you will also be responsible for those charges.

3. Within 14 Calendar Days of Delivery

Non-Quality-Related Issues:

Products that are unopened, unactivated, in brand-new condition, and with all original labels attached, as well as products that have been opened but remain unused, are eligible for return and refund. Products that have been used are not eligible for return or refund.

To the extent permitted by the applicable laws and regulations of your country or region, you will be responsible for all logistics costs, shipping fees, and related handling charges incurred during the return process.

If the returned product is found to be missing any key components, ELEGOO reserves the right to deduct the corresponding amount from the refund.

● Quality-Related Issues: 
If the product has a quality issue (including, but not limited to, major defects, manufacturing defects, or any other significant functional issues), or if the product is seriously damaged during transit (a damage report issued by the carrier must be provided to ELEGOO), you may request a refund, replacement, or repair. ELEGOO will cover the return shipping costs and any repair fees.


4. More Than 14 Calendar Days After Delivery and Within the Warranty Period
● Non-Quality-Related Issues: Returns and refunds are not accepted.

● Quality-Related Issues: You may request repair service. ELEGOO will cover the return shipping costs and any repair fees. Refunds and replacements are not available.

 

5. Outside the Warranty Period
If the product develops a quality issue outside the warranty period, you may request repair service. However, you will be responsible for both the return shipping costs and the repair fees. Refunds and replacements are not available.

 

 

Please note that returns will not be accepted under the following circumstances:

● Unauthorized Returns: Returns must be approved by our official customer service team. Unauthorized returns may be refused or lost, for which we are not responsible. Always contact customer service before sending anything back to ensure proper processing.

● Late Return Requests: Return requests made more than 14 calendar days after receipt will not be accepted.

● Incomplete or Damaged Returns: Products must be returned in their original condition — with all accessories, parts, gifts, tools, and packaging included. We cannot accept incomplete items, those showing damage (e.g., scratches, cracks, or deformation), or those with missing/damaged components. Returns will also be refused if the product is damaged due to improper repackaging or shipping. Note that failure to follow our packaging instructions may void the warranty and result in additional charges.

● User-Caused Damage: Returns will not be accepted if inspection shows the issue was caused by user error (e.g., physical impact, burnout, unauthorized modifications, liquid damage, incorrect installation, or improper use).

● Tampered Labels: Products with removed or altered labels, serial numbers, or anti-counterfeiting marks cannot be returned.

● Force Majeure: Products damaged by force majeure events, such as fire, flood, lightning, or traffic accidents, are not eligible for return.

● No Fault Found: If Elegoo's testing finds no fault with the product, the return will not be accepted.

● Missing Documentation: Returns without a valid purchase receipt or invoice, or with documents suspected to be forged or altered, will be refused.

● Non-Refundable Items: For products confirmed as non-refundable, customers may choose to have the defective product returned to them at their own shipping expense.

● Delayed Shipping: If the return shipment is not dispatched within 7 calendar days after approval, the return may be refused.

 

Additional Notes

● Once a qualified return is received, Elegoo will process the refund within 5 business days. The refund will be credited to the original payment account. For certain payment methods, if a refund cannot be processed to the original account after 6 months, our customer service team will contact you via email to confirm an alternative refund method.

● These terms do not apply to pre-owned or refurbished products.

● Failure to submit a request within the specified periods constitutes a waiver of your right to return or exchange the product.

● Claims for missing products must be submitted within 30 calendar days from the shipping date. Claims after this period will not be processed.

● Elegoo does not provide support outside the original region/country of purchase. If customers seek service in another country or region, they will be responsible for all related costs.

● If your product is damaged, please do not attempt repairs without our guidance to avoid potential risks. Only perform repairs as instructed by our customer support team. 

 

Contact Information

A. If you have opted for Worry-Free Delivery, you will receive a service email from Seel. For issues including lost, stolen, or logistics-related damaged products, please report your concerns via the dedicated Seel support email or contact Seel directly for assistance.

B. If you have not chosen Worry-Free Delivery, please contact our Customer Support Team for all return, refund, warranty, or order-related inquiries. We will verify the situation with the logistics carrier, assist with troubleshooting, and help file a claim if required.

To ensure timely processing of returns, refunds, or warranty claims, please include your order number, product model, and detailed issue description in all correspondence. All return requests must be pre-approved by our support team before shipping items back to our designated address. 
Payment methods
$518.00 USD $723.00 USD - 28%
$518.00 USD $723.00 USD - 28%

Tilt Release Technology

Self-Check & Auto Leveling

Smart Mechanical Sensor

Power-Loss Resume Printing

Stunning 9K, True-to-Life

AI Camera Keeps You
in Total Control

Tilt Release Technology

Self-Check & Auto Leveling

Smart Mechanical Sensor

Power-Loss Resume Printing

Stunning 9K, True-to-Life

AI Camera Keeps You
in Total Control

Tilt Release Innovation, Blazing Fast

Boasting a blazing fast speed of up to 150 mm/h, the Mars 5 Ultra leaves competitors in the dust. Its revolutionary tilt release technology enables swift model peeling from the release film, ensuring lightning-fast printing without compromising on detail, accuracy or reliability. Seamlessly switch between the fast and slow print modes, unlocking unmatched flexibility and efficiency.

Stunning 9K , True-to-Life

Featuring a 7" mono LCD with 9K ultra-high resolution and 18 μm XY resolution, the Mars 5 Ultra ensures the faithful reproduction of every intricate detail with stunning fidelity and breathtaking textures. Boasting 92% light uniformity, the advanced COB light source ensures consistent results, bringing your visions to life with impeccable precision.

Self-Check & Automatic Leveling , Plug-N-Play

With its smart self-check and automatic leveling functions, the Mars 5 Ultra allows all skill levels to dive straight into the creative process. No more setup hassles or tedious calibrations - simply unbox, power on, and print.

One-Click Self-Check
With one single click, the Mars 5 Ultra will perform a quick self-check to verify whether its components are functioning properly before printing. When the accumulated usage of the release film is approaching 60,000 times, the device will issue a reminder to replace the release film promptly.
*After replacing the release film, please click the refresh button on the device self-test page to reset the counter manually.

One-Click Automatic Leveling
Effortless precision is just a click away. Thanks to its intelligent mechanical sensor, the build plate can be automatically leveled with a simple click, making 3D printing accessible to users of all experience levels.

AI Camera Acts as Your Eyes, Stay in Total Control

Say goodbye to costly failures and wasted time as the AI¹ camera detects errors in real-time, guiding you to flawless results. Never worry about empty build plate or model warps again - it's a thing of the past. The AI camera monitors every step, instantly alerting you to any errors for immediate resolutions.

Print Smarter , Print Worry-Free

With a smart mechanical sensor, the Mars 5 Ultra supports residue detection to prevent damage to the LCD screen. Plus, timely alarms for resin shortages and leveling failures minimize waste and ensure uninterrupted efficiency. Stay worry-free and enjoy high-quality prints every time.

Real-Time Monitoring and Time-Lapse Photography

Effortlessly monitor the printing process in real-time, troubleshoot issues, and ensure exceptional print quality. Capture stunning time-lapse videos and share your creative journey with ease.

Advanced Overheat Protection

No more overheating worries. Enjoy carefree printing with the advanced high temperature protection. When the LED temperature exceeds 80 ℃, the intelligent system triggers an alarm and halts printing automatically, ensuring enhanced safety and extended lifespan.

Power-Loss Resume Printing

Power Outages? No Problem. The Mars 5 Ultra will automatically resume printing from where it stops. Say goodbye to wasted materials or time. Never again will you lose the printing progress.

User-Friendly Design

Quick-Release Design, Easy Assembly
The quick-release design of the build plate enables effortless removal and installation, making cleaning and maintenance a breeze.

Replaceable Lock Screws, Resin Clog-Free
No more resin clogs hindering your creative flow with the replaceable resin tank lock screws. Enjoy uninterrupted printing perfection every time.

Dual Pour Spouts Resin Tank, Smooth Pouring
Double the convenience, double the speed. The resin tank features dual pour spouts, allowing for quick and easy loading and unloading, maximizing your efficiency.

Reliable Drip Tray, Clean and Safe
The reliable drip tray effectively prevents your resin from spilling, maintaining a clean workspace and enhancing safety. Enjoy a seamless printing experience without any messy surprises.

Redefine efficiency and streamline your workflow with seamless control over multiple printers from one device. Harness the power of synchronized prints to supercharge your productivity and conquer ambitious projects with ease.

Powered by self-developed system with 8 GB ROM, which ensures faster computing and stable file transfer, the Mars 5 Ultra offers a smoother and more efficient printing experience.

Experience 3D printing that's as easy as scrolling through your smartphone. The 4-inch capacitive touch screen features a simple, intuitive interface that guides you through every step, effortless even for first-timers.

Trust the Mars 5 Ultra's robust metal frame to withstand the test of time. With meticulous engineering, it is designed to endure countless printing hours while maintaining exceptional print quality and reliability.

The LCD screen is safeguarded by a durable 9H tempered glass protector, providing exceptional resistance to scratches and damage for a worry-free printing experience.

Laser-engraved build plate features superior adhesion, preventing detachment and warping issues during printing, and ensuring effortless and damage-free removal of printed models.

No longer will you be bound by generic exposure settings. Imagine having the ability to finely tune the exposure time for each section, enabling you to determine the optimal exposure time, meticulously control and enhance the printing results.

The Elegoo Marsmate Air purifier's built-in high-density activated carbon filter can effectively absorb resin odor, with the purification efficiency up to 95% for TVOC.

What's in the Box

Saturn 4 Ultra 3D Printer

Wifi Antenna

Build Plate

Buy Accessory

Resin Tank

Buy Accessory

AI Camera

Resin Tray

USB Flash Disk

Gloves

Mask

Backup Screws

Scraper

Adapter

Tool Kit

User Manual

Show More(9+)

Specifications

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FAQs

How long does delivery take after shipping?

1. In-stock Product: 3-7 workdays for delivery

2. Pre-owned Product: 4-8 workdays for delivery

3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.

What countries do you ship to?

Click to view available countries

Do you offer free shipping service?

Click to view Shipping Fees

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is shipped.

Note:

Note :
1. AI detection results may vary depending on the environment, models, and resin types.
2.The Elegoo Saturn 4 Ultra is not compatible with flexible build plates. Installing flexible build plates may lead to automatic-leveling issues, inaccurate resin amount detection and may even cause damage the LCD screen. To maintain optimal performance and avoid any potential issues, please do not install flexible build plates on the machine.